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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stephanie Burton

September 4, 2026

5  out of  5
rating by Stephanie Burton
"I had a great experience with my Statefarm agent Star. She was professional, friendly, and very helpful throughout the entire process. She took the time to explain my options clearly, answered all my questions, and helped me find coverage that suited my needs and budget. The process was smooth and stress-free, and I really appreciated her excellent customer service. I would definitely recommend Star to anyone looking for reliable and helpful insurance service."
We responded:
"Stephanie, thank you for taking the time to leave us a review! I'm happy to hear that Star provided you with such professional and friendly service. It's great to know she was able to help you find the right coverage and make the process smooth and stress-free. We appreciate your recommendation! Feel free to reach out if you need anything else!"
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Kylie Clayton

September 3, 2026

5  out of  5
rating by Kylie Clayton
"Star is so incredibly helpful! She made the entire process so easy and simple for me I can’t recommend her enough. I love her!"
We responded:
"Thank you, Kylie! I'm glad to hear that Star was able to make the process easy and simple for you. We appreciate your recommendation and are here to help with any future needs or questions you may have!"
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Kayden Coile

September 1, 2026

5  out of  5
rating by Kayden Coile
"Abby was great to work with and answered all questions thoroughly. Highly recommend Abby Taylor!"
We responded:
"Kayden, thank you for taking the time to leave us a review! I'm glad to hear that Abby was able to assist you and provide thorough answers to your questions. We appreciate your recommendation! Feel free to reach out if you need anything else!"
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Brandon Mitchell

August 31, 2026

5  out of  5
rating by Brandon Mitchell
"I talked to star and seen what options were on the table for coverage she was able to save me 60 bucks a month and get more coverage. Highly recommended her for anyone looking to get coverage very professional."
We responded:
"Brandon, thank you for taking the time to leave us a review! I'm glad to hear that Star was able to help you find better coverage and save you money. We appreciate your recommendation and are here if you need anything else!"
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Laura Henegar

August 31, 2026

5  out of  5
rating by Laura Henegar
"Star is the best. She provided excellent customer service. Highly recommend!"
We responded:
"Laura, thank you for taking the time to leave us a review! I'm happy to hear that Star provided you with excellent customer service. Your recommendation means a lot to us. Feel free to reach out if you need anything else!"
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Sarah Shannon

August 31, 2026

5  out of  5
rating by Sarah Shannon
"Abby is great all around!!!"
We responded:
"Sarah, thank you for the 5 stars! I'm happy to hear that Abby provided you with such a great experience. We're lucky to have her on our team. Let us know if we can help with anything else!"
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Natalie Howard

August 31, 2026

5  out of  5
rating by Natalie Howard
"great service, highly recommend"
We responded:
"Thank you, Natalie! We appreciate your support and are here if you need anything else."
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Cassidy Smith

August 31, 2026

5  out of  5
rating by Cassidy Smith
"Great Service!"
We responded:
"We appreciate your feedback, Cassidy! I’m glad you had a positive experience with our office. Feel free to reach out if you need anything else!"
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Dana Prevost

August 27, 2026

5  out of  5
rating by Dana Prevost
"I communicate with Star on a monthly basis. She’s very pleasant and has wonderful customer service skills. I look forward to speaking with her monthly and she’s doing a fantastic job."
We responded:
"Dana, thank you for your review! I’m happy Star continues to provide friendly service and makes your monthly conversations a positive experience. Feel free to reach out if you need anything else!"
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Jessica Pryor

August 27, 2026

5  out of  5
rating by Jessica Pryor
"Easy process! A+"
We responded:
"Jessica, thank you for the 5 stars! I'm glad to hear that you found the process easy. We strive to make things as smooth as possible for our customers. Let us know if we can help with anything else!"
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Penni Kimsey

August 26, 2026

5  out of  5
rating by Penni Kimsey
"Abby is very nice and helpful."
We responded:
"Thank you, Penni! I'm glad to hear Abby was able to assist you and make your experience a positive one. We're always here to help if you need anything else!"
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Beau Stalcup

August 25, 2026

5  out of  5
rating by Beau Stalcup
"All of the staff here are so kind and accommodating, and they explain everything in great detail. Couldn't be happier that I chose State Farm for my insurance needs!"
We responded:
"Beau, thank you for taking the time to leave us a review! I'm happy to hear that our team has been kind and accommodating, and that you're satisfied with the detailed explanations we provide. We're glad you chose us for your insurance needs. Feel free to reach out if you need anything else!"
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bianca ravelo

August 25, 2026

5  out of  5
rating by bianca ravelo
"Great service! Will definitely recommend to anyone looking for better insurance!"
We responded:
"Hey, Beau! Thank you for recognizing the kindness and care our team puts into making everything clear and easy to understand. We truly appreciate you choosing State Farm and are so happy you feel comfortable with our team!"
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Rose Capers

August 21, 2026

5  out of  5
rating by Rose Capers
"Every time we call or have a question Star is always so helpful and knowledgeable. She’s the best!"
We responded:
"Thank you, Rose! I'm really happy to hear that Star has been so helpful and knowledgeable whenever you reach out. We’re proud to have her on our team. Let us know if we can help with anything else!"
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sandy pryor

August 20, 2026

5  out of  5
rating by sandy pryor
"So helpful and Nice. I changed from another Ins. Co. and Luke saved me $60.00 a Mth! I am thrilled! Thank you State Farm and Luke!"
We responded:
"Sandy, thank you for taking the time to leave us a review! I'm happy to hear that Luke was able to help you save money each month. We appreciate you choosing us for your insurance needs. Let us know if we can help with anything else!"
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Marilyn Taylor

August 19, 2026

5  out of  5
rating by Marilyn Taylor
"We are new to the area and found Abigail Taylor very helpful, not just for our new insurance needs, but generally, about services in the Chattanooga area. We will contact her in the future as our needs change."
We responded:
"Thank you, Marilyn! I'm glad to hear that Abigail was able to assist you with your insurance needs and provide helpful information about Chattanooga. We're here to support you as your needs evolve. Feel free to reach out if you need anything else!"
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Sadie Goodin

August 18, 2026

5  out of  5
rating by Sadie Goodin
"Highly recommend!"
We responded:
"Sadie, thank you for the recommendation! I'm happy to know you had a positive experience with our office. We're always here if you need anything else!"
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Marlowe Taylor

August 18, 2026

5  out of  5
rating by Marlowe Taylor
"Excellent service, spoke in general about the Chattanooga housing market and the cost of homeowners insurance. We have expectations of moving into the area by years end and the team was knowledgeable and easy to talk to. Highly recommended"
We responded:
"Thank you, Marlowe, for your review! I'm happy to hear that our team could provide you with helpful insights about the Chattanooga housing market and insurance. We look forward to assisting you as you plan your move. Let us know if we can help with anything else!"
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Dakota Browder

August 18, 2026

5  out of  5
rating by Dakota Browder
"Abby Taylor is a 10/10!"
We responded:
"Dakota, thank you for the 5 stars! I'm happy to hear that Abby made such a positive impression. We're lucky to have her on our team. Let us know if we can help with anything else!"
Profile photo of B⃡r⃡i⃡e⃡l⃡y⃡ ⃡ Derrick

B⃡r⃡i⃡e⃡l⃡y⃡ ⃡ Derrick

August 14, 2026

5  out of  5
rating by B⃡r⃡i⃡e⃡l⃡y⃡ ⃡ Derrick
"Great Service"
We responded:
"Thank you! I'm happy to hear you had a great experience with our service. We're here for you, so feel free to reach out if you need anything else!"
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Sam Vicars

August 14, 2026

5  out of  5
rating by Sam Vicars
"Mr. Luke Early is a great man, I’d even call him a GOAT"
We responded:
"Sam, thank you for taking the time to leave us a review! I'm glad to hear that Luke made such a positive impression. We’re lucky to have him on our team. Let us know if we can help with anything else!"
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Damian Ottley

August 14, 2026

5  out of  5
rating by Damian Ottley
"Excellent customer service from Star B. Got better rates from my previous insurer. She made the process easy and hassle free. I didn’t feel pressured which is always great!"
We responded:
"Thank you, Damian! I'm happy to hear that Star provided you with excellent service and helped you find better rates. It's great to know the process was smooth and pressure-free for you. We're always here if you need anything else!"
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brian shaw

August 11, 2026

5  out of  5
rating by brian shaw
"Great experience! If you need car insurance stop into your local office."
We responded:
"Thank you so much for the review, Brian! Encouraging folks to drop by our local Ooltewah office for their car insurance needs means a lot to us, and delivering welcoming, clear guidance is what we aim for every single day. We truly appreciate you sharing your experience and supporting our team!"
Profile photo of Brinsleigh Rogers

Brinsleigh Rogers

August 10, 2026

5  out of  5
rating by Brinsleigh Rogers
"Star did an amazing job for me today! I called to compare quotes and she did a great job at finding me a deal that I could afford since I’m going to be buying a house and have never had homeowners insurance before! I will definitely be looking into joining State Farm soon! Literally cut my homeowners insurance in half"
We responded:
"Brinsleigh, we are happy to hear about your positive experience with finding a homeowners insurance deal that fits your needs. Our office is here to assist you with any questions or future insurance needs as you consider joining State Farm. Thank you for sharing your feedback! - Max Miller - State Farm Insurance Agent, Ooltewah, TN"
Profile photo of Joan Miller

Joan Miller

August 9, 2026

5  out of  5
rating by Joan Miller
"Great service! I love Max and Abby!"
We responded:
"Thank you, Joan! I'm happy to hear you enjoyed the service and that Abby and I made a positive impression. We're here for you, so feel free to reach out if you need anything else!"