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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tracy Tromp

Tracy Tromp

October 7, 2026

5  out of  5
rating by Tracy Tromp
"Star is my favorite to work with. Great service and company"
We responded:
"Thank you, Tracy! I'm happy to hear that Star has been your favorite to work with and that you've had a great experience with our office. We appreciate your support!"
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Sara Thane

October 5, 2026

5  out of  5
rating by Sara Thane
"Working with Luke for our insurance needs has been an enjoyable and seamless experience. He responds quickly to emails and has a great sense of humor!"
We responded:
"Sara, thank you for taking the time to leave us a review! I'm happy to hear that working with Luke has been such a positive experience for you. It's great to know that his quick responses and sense of humor have made the process enjoyable. We're always here if you need anything else!"
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Ella French

October 5, 2026

5  out of  5
rating by Ella French
"Very helpful and friendly staff, would recommend to anyone in the area!"
We responded:
"Thank you, Ella! I'm happy to hear that you found our staff helpful and friendly. Your recommendation means a lot to us. We're always here if you need anything else!"
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madolynn loyd

October 5, 2026

5  out of  5
rating by madolynn loyd
"I love abby! She’s amazing!!"
We responded:
"Thank you, Madolynn! I'm glad to hear that Abby has made such a positive impression. We appreciate your feedback and are here if you need anything else!"
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James Milam

October 5, 2026

5  out of  5
rating by James Milam
"We had a wonderful experience working with Luke on some Term Life and LTD insurance. We also work with Max on our Homeowners, Auto, and Personal Property insurance.

The communication and overall experience was super simple, on our terms from a timing perspective, and was free from unnecessary pressure to commit before we were ready.

All around stand-up job in professionalism, right in our neck of the woods in Ooltewah! Keep up the great work."
We responded:
"Thank you, James! I'm really glad to hear that you had a positive experience with both Luke and myself for your insurance needs. It's important to us that you felt comfortable and in control throughout the process. We're proud to serve our community in Ooltewah and appreciate your support. Let us know if we can help with anything else!"
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Libby Patterson

October 2, 2026

5  out of  5
rating by Libby Patterson
"I had a great experience with Abby here! She took the time to explain everything over the phone and was extremely professional when answering all of my questions. Highly recommend her!"
We responded:
"Thank you, Libby! I'm happy to hear that Abby was able to provide you with a great experience and answer all your questions professionally. We appreciate your recommendation!"
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Jolynn Ladd

September 30, 2026

5  out of  5
rating by Jolynn Ladd
"Thank you Max and Luke for always helping us with our car, home and business insurance. We appreciate your attention to detail and the extra time you spend answering questions and finding us the best rates and coverage."
We responded:
"Jolynn, thank you for taking the time to leave us a review! I'm glad you value the attention to detail and the effort we put into finding the best rates and coverage for your insurance needs. We appreciate your support!"
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paloma langer

September 29, 2026

5  out of  5
rating by paloma langer
"ABBY IS THE BESTTTTTTT"
We responded:
"Paloma, thank you for the 5 stars! I'm so happy to hear that Abby made such a positive impression. We're lucky to have her on our team. Let us know if we can help with anything else!"
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Robert Mack

September 29, 2026

5  out of  5
rating by Robert Mack
"It was a pleasure dealing with Star Beavers for my insurance needs, she was very helpful and answered all my questions. Thanks Star!"
We responded:
"Robert, thank you for taking the time to leave us a review! I'm glad to hear that Star was able to assist you with your insurance needs and provide the answers you were looking for. We appreciate your feedback and support. Feel free to reach out if you need anything else!"
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Dianna Pangle

September 29, 2026

5  out of  5
rating by Dianna Pangle
"Abby Taylor does a fabulous job! She is kind, patient, answers all my questions, and explains very well! She’s the best!"
We responded:
"Thank you, Dianna! I'm really happy to hear that Abby has been so helpful and attentive to your needs. We take pride in making sure our customers feel informed and supported. Let us know if we can help with anything else!"
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Abby Intemann

September 22, 2026

5  out of  5
rating by Abby Intemann
"Abby was the best and so helpful! Thank you!!"
We responded:
"Thank you, Abby! I'm really glad to hear that you found our service helpful. We appreciate your feedback and are here if you need anything else!"
Profile photo of Faith Hale

Faith Hale

September 22, 2026

5  out of  5
rating by Faith Hale
"When I spoke with Abby Taylor on the phone, she was so helpful answering any questions I had. She made my experience one that was quick and easy!"
We responded:
"Faith, we appreciate your feedback! I'm happy to hear that Abby was able to assist you and make your experience smooth and efficient. Thanks for choosing us!"
Profile photo of Kaylee Hughes

Kaylee Hughes

September 22, 2026

5  out of  5
rating by Kaylee Hughes
"I had an incredible experience speaking with Abby Taylor. She was very professional and was able to answer all of my questions with ease and was super friendly while doing so."
We responded:
"Kaylee, thank you for taking the time to leave us a review! I'm happy to hear that Abby provided you with such a professional and friendly experience. We're glad she could assist with all your questions. We're always here if you need anything else!"
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Aryan Patel

September 18, 2026

5  out of  5
rating by Aryan Patel
"Luke was great help! I talked to him about getting a Bond insurance for my notary and he was ready to help in every way possible. He got all the paperwork ready on time and even accommodated to my schedule to pick up the paperwork. Best Statefarm Experience I have had so far. Keep up the great work Luke!!! 😀"
We responded:
"Aryan, I'm happy to hear that Luke was able to assist you with your Bond insurance needs and make the process smooth for you. We appreciate your kind words and are glad you had a great experience with us!"
Profile photo of Molly Robinson

Molly Robinson

September 17, 2026

5  out of  5
rating by Molly Robinson
"Love this team!"
We responded:
"Thank you, Molly! We're happy to know you love our team. We appreciate your support and are here if you need anything else!"
Profile photo of Mazie Powers

Mazie Powers

September 8, 2026

5  out of  5
rating by Mazie Powers
"Abby’s the best!"
We responded:
"Mazie, thank you for the 5 stars! I'm glad to hear that Abby made such a positive impression. We're lucky to have her on our team. Let us know if we can help with anything else!"
Profile photo of Stephanie Burton

Stephanie Burton

September 4, 2026

5  out of  5
rating by Stephanie Burton
"I had a great experience with my Statefarm agent Star. She was professional, friendly, and very helpful throughout the entire process. She took the time to explain my options clearly, answered all my questions, and helped me find coverage that suited my needs and budget. The process was smooth and stress-free, and I really appreciated her excellent customer service. I would definitely recommend Star to anyone looking for reliable and helpful insurance service."
We responded:
"Stephanie, thank you for taking the time to leave us a review! I'm happy to hear that Star provided you with such professional and friendly service. It's great to know she was able to help you find the right coverage and make the process smooth and stress-free. We appreciate your recommendation! Feel free to reach out if you need anything else!"
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Kylie Clayton

September 3, 2026

5  out of  5
rating by Kylie Clayton
"Star is so incredibly helpful! She made the entire process so easy and simple for me I can’t recommend her enough. I love her!"
We responded:
"Thank you, Kylie! I'm glad to hear that Star was able to make the process easy and simple for you. We appreciate your recommendation and are here to help with any future needs or questions you may have!"
Profile photo of Kayden Coile

Kayden Coile

September 1, 2026

5  out of  5
rating by Kayden Coile
"Abby was great to work with and answered all questions thoroughly. Highly recommend Abby Taylor!"
We responded:
"Kayden, thank you for taking the time to leave us a review! I'm glad to hear that Abby was able to assist you and provide thorough answers to your questions. We appreciate your recommendation! Feel free to reach out if you need anything else!"
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Brandon Mitchell

August 31, 2026

5  out of  5
rating by Brandon Mitchell
"I talked to star and seen what options were on the table for coverage she was able to save me 60 bucks a month and get more coverage. Highly recommended her for anyone looking to get coverage very professional."
We responded:
"Brandon, thank you for taking the time to leave us a review! I'm glad to hear that Star was able to help you find better coverage and save you money. We appreciate your recommendation and are here if you need anything else!"
Profile photo of Laura Henegar

Laura Henegar

August 31, 2026

5  out of  5
rating by Laura Henegar
"Star is the best. She provided excellent customer service. Highly recommend!"
We responded:
"Laura, thank you for taking the time to leave us a review! I'm happy to hear that Star provided you with excellent customer service. Your recommendation means a lot to us. Feel free to reach out if you need anything else!"
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Sarah Shannon

August 31, 2026

5  out of  5
rating by Sarah Shannon
"Abby is great all around!!!"
We responded:
"Sarah, thank you for the 5 stars! I'm happy to hear that Abby provided you with such a great experience. We're lucky to have her on our team. Let us know if we can help with anything else!"
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Natalie Howard

August 31, 2026

5  out of  5
rating by Natalie Howard
"great service, highly recommend"
We responded:
"Thank you, Natalie! We appreciate your support and are here if you need anything else."
Profile photo of Cassidy Smith

Cassidy Smith

August 31, 2026

5  out of  5
rating by Cassidy Smith
"Great Service!"
We responded:
"We appreciate your feedback, Cassidy! I’m glad you had a positive experience with our office. Feel free to reach out if you need anything else!"
Profile photo of Dana Prevost

Dana Prevost

August 27, 2026

5  out of  5
rating by Dana Prevost
"I communicate with Star on a monthly basis. She’s very pleasant and has wonderful customer service skills. I look forward to speaking with her monthly and she’s doing a fantastic job."
We responded:
"Dana, thank you for your review! I’m happy Star continues to provide friendly service and makes your monthly conversations a positive experience. Feel free to reach out if you need anything else!"